INTRODUCTION
Precut by Robot At Work is committed to protecting your privacy and handling personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with the EU General Data Protection Regulation (GDPR).

​

LEGAL BASIS FOR PROCESSING DATA
We collect and process personal data based on the following legal grounds:

• Contractual necessity when processing orders and fulfilling service agreements.

• Legitimate interest in improving our website, services, and customer experience.

• Consent when sending marketing communications, which can be withdrawn at any time.

• Legal obligations when complying with EU and national regulations.

 

INFORMATION WE COLLECT
When you interact with our services, we may collect personal data such as your name, email, phone number, and company details. If you place an order, we collect details related to your purchase and project specifications. When you visit our website, we may gather usage data such as IP address, browser type, and session duration. We use cookies and tracking technologies to enhance your experience and analyze website traffic.

 

HOW WE USE YOUR INFORMATION
Personal data is used to process orders, deliver products, and support your projects. We use it to communicate with you, respond to inquiries, and provide customer service. If you have given consent, we may send promotional content and updates. Data is also analyzed to improve our website, services, and user experience. In cases where legal compliance is required, we process data to meet regulatory obligations.

 

DATA RETENTION
We store personal data only for as long as necessary to fulfill the purposes outlined in this policy. If legal requirements demand longer retention, we will comply accordingly. When data is no longer needed, we securely delete or anonymize it.

 

YOUR RIGHTS UNDER GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Access: You can request a copy of the data we hold about you.

• Correction: You can request corrections if your data is inaccurate or incomplete.

• Deletion: You can request that we erase your data, subject to legal retention requirements.

• Restriction: You can request that we limit the processing of your data in certain circumstances.

• Objection: You can object to data processing based on our legitimate interests.

• Data portability: You can request a transfer of your data to another service provider.
  To exercise these rights, contact us using the details below.

 

WITHDRAWING CONSENT
If you have consented to marketing communications, you may withdraw your consent at any time by contacting us or using the unsubscribe link in our emails.

 

DATA TRANSFERS OUTSIDE THE EU
If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or data transfers to countries with an adequacy decision from the EU Commission.

 

HOW WE SHARE YOUR INFORMATION
We do not sell or rent personal data. However, we may share it with third-party service providers that assist with payment processing, order fulfillment, and analytics. If legally required, we may disclose information to authorities. In the event of a business merger, sale, or acquisition, customer data may be transferred to the new entity.

 

DATA SECURITY
We implement technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. While we take all reasonable precautions, no system can be entirely secure, and users should also take steps to protect their own information.

 

COOKIES & TRACKING TECHNOLOGIES
We use cookies to improve functionality, personalize content, and analyze website traffic. Users can manage cookie preferences through their browser settings.

 

THIRD-PARTY LINKS
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage users to review their policies.

 

RIGHT TO LODGE A COMPLAINT
If you believe your data protection rights have been violated, you have the right to file a complaint with your local Data Protection Authority (DPA).

 

CHANGES TO THIS PRIVACY POLICY
We may periodically update this Privacy Policy. Changes will be posted on this page, and significant updates will be communicated where necessary.